24/7 Hotwater Direct specialises in gas, electric and solar hot water supply and install.


Absolutely fantastic service. Had no hot water for a few days and rang a few companies. But of all of them these were the more welcoming and helpful. Got the job done thr next day. There plumbers are nice and approachable and Cheryle costumer service is terrific. I would recommend them in a heart beat. Again thankyou πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘

Adam Rowley

Cheryl has now replaced 2 hotwater services for me on rental properties. Of course both services went out during the night on a weekend but Cheryl worked tirelessly to get me replacements both times keeping me informed along the way and following up exactly what she said she would do. My HWS are an unusual size and not easily sourced and she organised a reliable plumber.
Her service was exceptional and I have no hesitation to recommend her company .

Linda Mendrin

Very friendly and efficient service. Well done team!

Rollo Ross

I’d like to thank you so much for the professional and very efficient service that you provided me the last couple of days. You made it really easy for me to choose a new hot water system by providing the right advice, a good price and also arranging it to be installed within 24 hours. Most of all, I appreciate you following up when you hadn’t heard back from me, I was so busy and stressed with other stuff going on, that it was good to receive a call from you, it made it so much easier for me. A total stress free experience dealing with you guys, I will highly recommend 24/7 Hotwater Direct to my family and friends.


I was very happy with 247hotwater direct, they are so efficient.

The whole process of HWS changeover worked like a charm. 

What they say they will do, they actually do! 

I Know! Shocking! 

All companies should be this efficient


24/7 Hotwater Direct is company that I recommend highly.
People who require a Hot water service replacement should consider hiring 24/7 Hotwater Direct.
My experience was our 15 year old Gas Hot water Service ruptured. In my instance the process was easy. I knew it was passed its use by date .The decision was easy, obtain a change hot unit, cost and labour or entire job costing. I contacted 24/7 Hotwater Direct. They requested an exchange of photos in my instance. I provided model numbers and make etc. A price was provided for a replacement and installation.
They attended in an hour to perform that task. They also offered a temporary emergency heating unit that could be tapped in if I had wanted. It was agreed they attended in the morning with the new unit. The new Hot water service was up and running by 11am. The total inconvenience of no hot water was minimal.
In our instance, I knew what we needed and what had happened. So the process was quite swift.
I highly recommend 24/7 Hotwater Direct and if choose to use them you won't be disappointed. The prices are very competitive. I believe you will struggle to find a better one unless it fell off the back of a truck.
Thank you so much, Great Work!


Thanks for the prompt installation of our hws. The whole process was delivered in a friendly and efficient manner and at a very good price. The follow-up phone call was much appreciated.

Mike Berry

Hi Cheryl at 24/7 hot Water Direct,

Even though I eventually did not need purchase a replacement HWS in the end from 24/7 Hot Water Direct, I have been so very impressed with Cheryl's phone service and willingness to help late on a Saturday afternoon. She was very professional and offered me a very fast, no nonsense solution to my problem.

She went out of her way to find a solution. I work with service providers contractors and tradies often and I know how difficult it is to find reliable, effective and efficient service.

I will recommend this service to everyone.

Thank you again Cheryl,


Dear Cheryle
It is the second  time I've asked your help. And just like before your service was quick, good and not too expensive  I am happy to recommend your company to anyone. Thanks again Gerard Stepniewski 

Gerard Stepniewski

My elderly neighbour's hot water system stopped working so I gave 24/7 HWD a call this morning. By 5pm, a new thermostat had been installed and all is now good to go. Thanks Cheryle for your help over the phone and Dave for friendly, speedy service. Much appreciated by my neighbour and myself.

Mandy - Exeter

Hi Cheryle, Thank you for your prompt service. We asked you for the quote yesterday and you finished the job today.
Thank you very much!


Hi Cheryle, Thanks for following up with me. I'm very happy with the professional, friendly and quality service you have provided; everything was handled with care and efficiency throughout. Thank you for everything. I will be recommending your company to others! It's great to have hot water again and so quickly!πŸ’§πŸ”₯ Thanks 😊Michelle


24/7 hot water direct were quick to replace our hot water system. We rang them up the day the system broke down and the next day they were out replacing it and were reasonable on price. 5 stars


Very prompt and affordable. Our hot water service was replaced first thing the following day, and the communication and service was second to none!


Water heater failed Friday afternoon, got a quote from Cheryle at a good price. Installed next day happy with the service.


Hi Cheryle I admit that doing business with your company was really nice example. Nothing was too hard or difficult Everything was done quickly and on time. We're very happy and can recommend you to everyone

G. Stepniewski

Cheryle, i am very impressed with the way you handle my problem.
I feel your sincerity in wanting to help. With pictures and discussions over the phone, you could give a quick and good suggestion and explanation. Hence decision could be made quickly and job arranged and well done by the plumber in an incredible speed. I notice you work extra miles to help me up both in coordinating the job and giving me a good pricing. I am very grateful for all this to happen

Yin - 14 January 2019

Very impressed with 24/7 Hot Water Direct Competitive prices , fast , reliable same day service - can't beat it ! I'd definitely recommend them.


Thanks to Cheryle, electrician Ryan and plumber David for their prompt and expert work. We converted from electric to gas hot water within hours on a Saturday. Very competitive prices too. Facebook Review


I would like to thank Cheryle for her excellent service assisting me to explore my options for replacing my hot water system. Cheryl was knowledgeful, informative and she went out of her way to assist me which was both surprising and refreshing in respect to sales today. If I was to rate Cheryl’s service I would give her a 5 out of 5 for her service and would recommend your company to friends based on this experience and the fact that the product was competitively priced.

P.Russell Ironbank South Australia

Big thanks to Cheryle and Dave. Really helped out with hot water system and organising every thing from start to finish. Especially while working away made life easy. Thanks team at 24/7 - Facebook Review

Andrew Dawson

Thank you so much Cheryle and Dave, what fabulous professional service. Was worried what could happen over the weekend but everything was easy and our new hot water system was up and running in no time! Thanks again - Facebook Review

S. Dawkins